Transform daily operations with proactive application management and transparent support.
Eliminate unpredictable downtime, Alltek’s proactive monitoring ensures 99% client satisfaction and keeps your business running.
Gain clarity and control, predictable, transparent billing means no hidden fees or surprise costs for your managed applications.
Resolve issues fast, average response time is 30 minutes, ensuring minimal interruption to your team’s workflow.
Stay secure, centralized security and compliance protect your business-critical apps from threats and vulnerabilities.
Scale confidently, customized application support and lifecycle management grow with your business needs.
Hear how fast response times and seamless support drive client productivity and peace of mind.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Alltek’s proactive monitoring keeps all business applications performing at their best, identifying and resolving issues before they disrupt your workflow. This includes real-time performance checks, automated alerts, and preventive maintenance, reducing the risk of unplanned downtime. Expect consistent, reliable uptime and smooth operations, supported by a team dedicated to early detection and resolution of potential application problems.
Application updates and patch management are handled seamlessly, ensuring your software is always secure and current. Alltek’s experts automate patch deployment, compatibility testing, and version control for essential business apps, eliminating the hassle and risk of manual updates. This minimizes security vulnerabilities and maximizes efficiency, giving your team uninterrupted access to the tools they depend on.
Security and compliance are prioritized for every managed application. Alltek implements centralized security controls, continuous monitoring, and compliance checks aligned with leading frameworks. This approach protects sensitive data, prevents unauthorized access, and helps your business meet regulatory requirements, reducing risk and building trust with clients and stakeholders.
End-user support ensures your staff gets prompt, knowledgeable help with application-related questions or issues. Alltek’s support team is accessible during business hours and for emergencies, with an average response time of 30 minutes. Fast resolutions minimize downtime and frustration, while clear communication empowers users to get back to work quickly.
Vendor and lifecycle management take the complexity out of handling multiple software providers. Alltek becomes your single point of contact, negotiating terms, coordinating support, and managing renewals. This streamlined approach saves you time, reduces confusion, and ensures all application vendors deliver consistent value to your organization.
Strategic planning and vCIO services align your application investments with business growth. Alltek’s experienced advisors work closely with you to analyze current systems, recommend improvements, and develop a roadmap that supports your long-term goals. Ongoing reviews and hands-on guidance help you maximize ROI from every managed application.
Experience seamless application performance and worry-free management with Alltek’s Application Managed Services. Your business-critical software stays up-to-date, secure, and optimized, so your team can focus on what matters most. With proactive monitoring, expert support, and transparent communication, this service minimizes disruptions and maximizes productivity. Discover reliable, tailored management that adapts to your evolving needs, backed by a 99% client satisfaction rate.
Benefit from a trusted partner invested in your growth. Alltek’s application experts handle everything from onboarding and integration to ongoing optimization and end-user support. Regular business reviews, clear metrics, and strategic guidance ensure your applications align with your business objectives, delivering measurable value today and as you scale. Expect a partnership defined by honesty, integrity, and lasting results.
Experience less downtime and more productivity with expert application management.
Application Managed Services covers everything needed to keep your business software running smoothly. This includes proactive monitoring, automated maintenance and updates, help desk support during business hours, backup and disaster recovery, security management, and vendor coordination. You benefit from both remote and onsite support, ensuring your applications remain reliable and aligned with your unique business needs.
By handling software maintenance, troubleshooting, and security behind the scenes, Application Managed Services eliminates IT bottlenecks that slow down your team. This means fewer disruptions, faster response times, and more reliable access to the tools your staff relies on every day. With proactive management, you spend less time on IT issues and more time on important business tasks.
The onboarding process starts with an in-depth assessment of your current software, workflows, and business goals. A tailored management plan is created based on your unique requirements. The transition is handled step-by-step, with minimal disruption to your daily operations, and includes clear communication so you know what to expect at every stage.
Pricing for Application Managed Services is clear and predictable. You receive a fixed monthly rate with no hidden fees, making budgeting simple. All support, maintenance, and management tasks are included, so you never have to worry about surprise charges or unpredictable costs as your needs evolve.
Application Managed Services stands apart through a proactive, transparent approach focused on your business growth. You benefit from:
