I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Confidently protect your business with proactive, transparent BaaS solutions.
Eliminate unpredictable downtime with proactive backups and a 98.5% client retention rate.
Restore lost or compromised files fast, average response time is just 30 minutes.
Enjoy fixed monthly pricing and no hidden fees for full data protection clarity.
Meet compliance and business continuity needs with automated, secure cloud backups.
Get personalized support from U.S.-based technicians, no outsourced help or call centers.























See how consistent, transparent backup solutions drive real business results.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!




Automated Backup Scheduling provides continuous, hands-off protection for your business data. Every file, application, and database is backed up at regular intervals, as often as your business requires. Alltek’s team works with you to determine optimal backup frequency and retention policies, ensuring your most critical data is always up-to-date and recoverable. Enjoy the security of knowing your information is protected, without the day-to-day hassle or manual oversight.
Disaster Recovery Planning ensures fast, reliable restoration when the unexpected happens. Alltek designs a customized disaster recovery strategy for your unique environment, covering on-site, cloud, and hybrid systems. This approach minimizes downtime and data loss, allowing your business to resume operations quickly after hardware failures, cyberattacks, or accidental deletions. With a clear, documented plan, you’re ready for anything, without the stress of uncertainty.
Cloud-Based Storage leverages secure, scalable infrastructure to keep your business data accessible and protected. All backups are encrypted and stored in robust, geographically diverse data centers. This means your backups are safe from local disasters and can be restored effortlessly to any location. Alltek’s cloud solutions grow with your business, supporting evolving storage requirements and compliance needs, without complex management or extra fees.
Proactive Monitoring & Alerts deliver round-the-clock oversight of your backup systems. Alltek’s advanced tools instantly detect missed backups, failed jobs, or unusual activity, so issues are identified and resolved before they become problems. Regular reports give you clear insights and confidence in your backup health, while expert technicians provide support whenever needed, keeping your data protected and your team focused on business priorities.
Transparent Reporting & Compliance gives you full visibility and audit-ready documentation for all backup activities. Alltek provides detailed logs and regular reports, helping you meet industry regulations and internal governance requirements. This transparency builds trust with stakeholders and auditors, making compliance less of a burden and ensuring your backup solution stands up to scrutiny, every time.
Personalized Support & Strategic Guidance means you get more than just a backup service, you gain a trusted IT partner. Alltek’s dedicated team learns your business inside and out, offering recommendations and adjustments as requirements change. From onboarding to ongoing reviews, you benefit from expert advice and responsive assistance, ensuring your backup strategy always aligns with your goals and risk profile.
Never worry about data loss or downtime again. Backup-as-a-Service from Alltek safeguards your business with secure, automated backups, rapid recovery, and transparent support. Every solution is tailored to your operations, ensuring critical files, databases, and systems are always protected and recoverable. Experience peace of mind with proactive monitoring and a team invested in your business continuity.
Get transparent, hassle-free protection for your data and reputation. Alltek’s BaaS delivers measurable value with seamless onboarding, comprehensive monitoring, and responsive, U.S.-based support. Benefit from personalized backup strategies, regular reviews, and effortless integration, so your team stays productive and focused on growth, not IT headaches.
Protect your business continuity and data with a transparent, predictable backup solution.
Backup-as-a-Service (BaaS) covers automated data backups, offsite cloud storage, proactive monitoring, and rapid recovery options tailored for your organization. With this service, you get continuous protection for critical files, servers, and applications, ensuring that your business data is always secure and recoverable in the event of accidental deletion, hardware failure, or cyber threats.
By automatically backing up your data and enabling fast recovery, BaaS dramatically reduces the risk of extended outages. If a system failure or ransomware attack occurs, you can restore your most recent data quickly, keeping your team productive and your operations running smoothly. This proactive approach minimizes business disruption and helps protect your reputation.
The setup process starts with a detailed assessment of your current IT environment and business needs. Backup schedules, retention policies, and recovery objectives are customized for your organization. Installation is handled remotely or onsite, with ongoing monitoring and regular backup tests to ensure your data is always protected and recoverable.
Pricing is transparent and based on predictable monthly costs, with no hidden fees. Your plan includes:
You only pay for what you need, so costs scale with your business.
You benefit from a proactive, personalized approach that prioritizes your business continuity and peace of mind. Support is delivered by experienced, U.S.-based technicians who respond quickly, on average within 30 minutes. With a 99% satisfaction rating and no hidden fees, you get truly reliable, transparent service designed to fit your unique needs and growth.