Empower your IT team with seamless, proactive support, no hidden fees, just clarity and control.
Eliminate unpredictable downtime, Alltek delivers proactive monitoring, with a 30-minute average response time.
Remove budget guesswork, transparent, fixed monthly pricing means no surprises on your bill.
Stop bottlenecks, Alltek’s rapid escalation process gets you on-site support in just 4 hours on average.
Bridge skill gaps, senior-level vCIO guidance and strategic planning included for every client.
Boost user satisfaction, clients enjoy a 99% CSAT rating and 98.5% retention rate with Alltek.
Discover how companies benefit from fast, reliable service and real partnership.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Alltek’s proactive system and network monitoring ensures your environment is watched around the clock. Potential issues are detected and resolved before they can disrupt your business. With detailed reporting, automated alerts, and expert oversight, your team gains peace of mind and the freedom to focus on core projects, knowing that monitoring and maintenance never slip through the cracks.
Alltek provides expert help desk and onsite support to supplement your internal IT staff. From day-to-day troubleshooting to escalated incidents, technicians respond quickly, averaging 30 minutes to remote help and 4 hours to onsite arrival. This partnership approach means your users enjoy consistently high service levels, and your IT department is never overwhelmed by unexpected surges in demand.
Strategic vCIO services give your leadership team access to experienced IT advisors. Alltek partners with you on technology roadmaps, budgeting, risk assessment, and future-proofing. This ensures every decision aligns with business goals and sets you up for long-term growth, without the added cost of hiring a full-time CIO. Regular reviews keep your IT aligned with evolving needs.
Business continuity, backup, and disaster recovery planning are core to Alltek’s co-managed service. Your data is protected with robust backup strategies and tested recovery plans. Alltek ensures compliance, routine testing, and rapid recovery, so your team can quickly restore operations in any scenario, minimizing downtime and preventing costly data loss.
Alltek’s vendor management takes the hassle out of dealing with multiple technology providers. Negotiations, renewals, and support tickets are handled on your behalf, so you have one point of contact for all IT-related vendors. This streamlines communication, reduces administrative headaches, and ensures your solutions always deliver maximum value.
With a focus on security and compliance, Alltek delivers layered protection across networks, endpoints, and the cloud. From SOC services and real-time threat detection to user awareness training and policy reviews, every aspect is covered. Your internal IT team benefits from senior-level expertise and best-practice frameworks, keeping your organization secure and audit-ready.
Co-Managed IT Services from Alltek give you the best of both worlds: the expertise and tools of a full-service IT provider, plus the flexibility to support your internal team only where you need it most. Enjoy true partnership, your team stays in control, while Alltek handles monitoring, maintenance, and escalations to keep operations running smoothly. No hidden fees, just clear value and seamless support.
Alltek’s co-managed approach is built for growth, scalability, and peace of mind. You stay focused on business goals, while Alltek ensures your IT foundation is resilient and secure. Regular business reviews and open communication mean your unique needs are always understood, and your technology evolves as you do.
Streamline your IT operations and empower your in-house team with expert support.
Co-Managed IT Services combine your internal IT teams expertise with dedicated support and resources from an external provider. You gain access to proactive monitoring, cybersecurity, network management, data backup, vendor management, and strategic IT planning. This approach lets your team focus on daily operations while you benefit from advanced tools, 24/7 system oversight, and expert guidance tailored to your business goals.
With Co-Managed IT Services, real-time monitoring and proactive maintenance identify and resolve issues before they disrupt your workflow. Predictable support, rapid response times, and automated patching help eliminate bottlenecks and unplanned interruptions. Your IT team stays focused on strategic initiatives, while you enjoy consistent system performance and fewer IT-related distractions.
The onboarding process starts with a detailed assessment of your current IT environment and business objectives. Next, a collaborative plan is developed with your team to clarify roles, responsibilities, and support priorities. Implementation includes seamless integration of monitoring, security, and support tools, along with regular business reviews to keep your IT strategy aligned with your evolving needs.
Pricing is set at a fixed monthly rate with no hidden fees, ensuring clear and predictable costs for your business. Included in your plan are:
Customized packages are available to fit your exact needs and scale as you grow.
These Co-Managed IT Services stand out by offering transparent billing, a proactive approach that prevents problems before they affect you, and support that scales with your business. You benefit from a dedicated team that delivers both remote and onsite help, comprehensive security aligned with industry best practices, and honest communication rooted in integrity and respect for your unique business needs.
