Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Eliminate IT headaches and compliance concerns, gain transparency and reliability for every government contract.
Meet complex compliance demands effortlessly, Alltek maintains 99% CSAT for contract-driven organizations.
Protect sensitive data and maintain uptime, our proactive monitoring prevents unpredictable downtime.
Gain clarity on costs, enjoy transparent, predictable billing with no hidden fees or surprises.
Access senior-level IT guidance, strategic vCIO services ensure your tech aligns with every contract.
Resolve issues fast, average response time is 30 minutes and onsite support in 4 hours or less.
See how government and state organizations benefit from reliable, transparent IT.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Alltek’s managed compliance services are designed to help government and state agencies meet stringent regulatory standards efficiently. The team conducts detailed assessments, aligns IT environments to NIST and other frameworks, and implements continuous monitoring to maintain a secure, compliant posture. You’ll receive audit-ready documentation, policy guidance, and hands-on remediation, allowing you to focus on your mission, not paperwork.
Alltek provides proactive network monitoring and management, ensuring your systems remain stable, secure, and operational throughout every contract lifecycle. With real-time visibility, predictive analytics, and automated alerts, potential issues are addressed before they escalate. This maximizes network uptime, reduces risk, and keeps your agency’s projects running without interruption or costly downtime.
Security is non-negotiable for government contracts. Alltek delivers multi-layered cybersecurity, including endpoint protection, firewalls, SOC services, and user training. Ongoing risk assessments, real-time threat detection, and rapid incident response all work together to protect sensitive data and maintain regulatory compliance, helping you stay ahead of evolving threats while safeguarding your agency’s reputation.
Vendor management is simplified through Alltek’s single-point-of-contact approach. The team negotiates terms, manages coordination, and ensures each technology provider meets contractual expectations. This streamlines support, eliminates finger-pointing, and delivers consistent value across your IT ecosystem, so your staff spends less time managing vendors and more time serving your community.
Strategic vCIO services offer executive-level guidance for long-term technology planning and contract alignment. Alltek’s experts help you design technology roadmaps, prioritize IT investments, and anticipate infrastructure needs based on future agency growth or new contract requirements. This ensures your IT strategy is always proactive, scalable, and fully integrated with your organization’s vision.
Alltek supports seamless data backup, disaster recovery, and business continuity planning, critical elements for government contract performance. Customized backup solutions and rapid recovery protocols ensure your agency’s data remains protected, accessible, and recoverable following any incident. This minimizes downtime, meets compliance mandates, and enables uninterrupted service delivery to your stakeholders.
Stay audit-ready and contract-compliant with Alltek’s proven IT solutions. Government and state contracts demand strict security, transparency, and responsiveness, requirements met by Alltek’s holistic managed IT approach. Every solution is tailored to your agency’s unique needs, ensuring seamless operations, rapid support, and the confidence your technology will never hold you back. Experience measurable gains in reliability, staff productivity, and contract compliance.
Rely on a partner who’s invested in your mission. Alltek’s contract vehicle services go beyond support tickets, expect ongoing business reviews, deep vendor management, and strategic IT planning from a team that prioritizes your agency’s growth and compliance. With decades of experience and a 98.5% client retention rate, your organization gains a trusted IT ally for every stage of government contracting.
Secure streamlined IT compliance and uninterrupted operations for every contract.
You get comprehensive IT management tailored for government contracts, including network monitoring, cybersecurity, data backup, and cloud solutions. Services are aligned with regulatory requirements and include both remote and onsite support. You also benefit from vendor management, strategic vCIO guidance, and transparent billing, ensuring your operations stay reliable and compliant at every stage of your contract.
Using this service ensures your IT environment is proactively monitored and maintained to meet strict government security standards. You benefit from:
This approach reduces your risk of breaches or audit issues and keeps your data protected at all times.
The process starts with a detailed assessment of your existing IT systems and contract requirements. A customized plan is then developed to address compliance, security, and operational needs. You receive a clear project timeline, step-by-step implementation, and ongoing communication to ensure a smooth transition with minimal disruption to your daily work.
Pricing is transparent and based on a predictable monthly fee, no hidden charges. You receive a detailed breakdown upfront, so you always know what to expect. This fixed-cost model helps you budget accurately for IT expenses throughout your contract period, without surprises or unexpected add-ons.
You receive proactive, personalized support that adapts to your agency’s needs. The team delivers both remote and onsite assistance, rapid response times, and clear communication. With a proven track record supporting public sector clients and a commitment to honesty and transparency, you gain a partner focused on your long-term success and uninterrupted operations.