I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
- Expertise By Industry
Gain control and clarity over all your IT hardware, no surprises, no downtime.
Eliminate hardware surprises, track, manage, and optimize your entire IT inventory with real-time data and expert oversight.
Reduce wasted spend by ensuring devices are utilized efficiently, backed by proven lifecycle strategies.
Protect your investment and data with secure asset decommissioning and standardized refresh cycles.
Increase uptime, proactive monitoring and maintenance prevent costly hardware failures and unplanned downtime.
Enjoy transparent costs and reporting with predictable, no-surprise billing and detailed asset documentation.
Clients experience less downtime, faster support, and total IT asset clarity.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
Accurately monitor, catalog, and track every device in your organization. Alltek’s experts implement centralized systems to maintain up-to-date records of desktops, laptops, servers, and peripherals. Asset status, location, and user assignments are always visible, reducing risks of loss, theft, or compliance gaps. This comprehensive inventory approach ensures you know exactly what you have and where it is, enabling better budgeting and planning.
Maximize device longevity and performance with proactive maintenance and timely updates. Alltek schedules and manages regular hardware health checks, firmware upgrades, and critical patches to minimize failures and extend hardware life. Automated alerts and maintenance logs provide transparency, while expert oversight ensures issues are resolved before they impact productivity, keeping your operations running smoothly.
Seamlessly manage the lifecycle of every asset, from procurement to secure retirement. Receive guidance on hardware selection, vendor negotiations, and warranty management. Alltek coordinates device deployment, moves, adds, and changes, and ensures old equipment is securely decommissioned with data erasure and sustainable disposal. This end-to-end process helps avoid unplanned costs and data security risks while keeping your fleet modern and reliable.
Gain complete visibility with real-time reporting and analytics on your IT assets. Receive detailed dashboards highlighting asset age, utilization, support status, and warranty coverage. Alltek’s transparent documentation aids in compliance audits, budgeting, and strategic planning, helping you make informed decisions about upgrades and refresh cycles with confidence.
Eliminate surprises and reduce total cost of ownership with transparent, fixed-fee billing structures. Alltek’s predictable pricing means you can budget confidently, with no hidden charges or unpredictable expenses. Detailed usage and lifecycle reports help you identify underutilized assets and optimize future investments, ensuring you get the most value from every device.
Benefit from a responsive, knowledgeable support team that understands your unique IT environment. Alltek provides both remote and onsite assistance for hardware issues, device setups, and troubleshooting, ensuring problems are resolved quickly. Clients consistently praise the professional, fast service and ongoing partnership that feels like an extension of your own team.
Stop letting hardware issues slow your business. With Alltek, enjoy full visibility and control over every device, PCs, servers, printers, and more. Track assets across locations and lifecycles, prevent loss, and enforce security policies automatically. Expect seamless onboarding, timely refreshes, and expert support that removes the guesswork from device management, all with clear, predictable costs.
Experience the value of proactive asset management. Alltek’s team handles every step, from acquisition to retirement. Benefit from detailed planning, vendor coordination, and expert support that adapts as your business grows. Enjoy consistent reliability, fewer disruptions, and more time to focus on your core business goals, not IT headaches.
Free your team from asset headaches and gain complete IT inventory visibility.
The Hardware Asset Management service covers the full lifecycle of your IT hardware, from procurement and deployment to ongoing tracking, maintenance, and secure disposal. You get a complete inventory of devices, automated monitoring for health and usage, warranty management, and vendor coordination, so you always know what you have, where it is, and how its performing.
With Hardware Asset Management, you avoid unexpected downtime, reduce wasted spend on unused equipment, and keep your team productive. Benefits include:
This means less disruption and more predictable costs for your business.
Your entire IT inventory is cataloged using automated tools that monitor device health, lifecycle status, and usage in real time. Updates and maintenance are scheduled proactively, and detailed records ensure every device stays compliant and secure. You receive regular reports, so you always know the status of your hardware assets without having to micromanage.
Pricing for Hardware Asset Management is built into a predictable monthly fee with no hidden charges. Costs are based on the number of devices and level of service required. Onboarding typically takes 2-4 weeks, during which your existing hardware is inventoried, documented, and incorporated into the management platform, keeping disruption to a minimum.
You benefit from a proactive approach that maximizes uptime and removes hidden IT headaches. The team combines remote and onsite support, transparent billing, and personalized guidance tailored to your business. Clients consistently report faster response times, fewer surprises, and a true partnership focused on your long-term growth, not just break-fix support.