I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Effortless, compliant IT support for healthcare, proactive, secure, and tailored to your unique needs.
Reduce costly downtime with proactive monitoring and support, 99% client satisfaction proves you stay productive.
Protect your patient data with layered cybersecurity, average incident resolution in just 4 hours.
Meet HIPAA and industry regulations confidently, senior-level IT guidance ensures compliance at every step.
Maximize operational efficiency, predictable monthly costs and transparent billing eliminate surprises.
Access expert help fast, average response time of 30 minutes and remote troubleshooting keep you moving.
See how real clients experience fast response, reliability, and peace of mind
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.








Expert support across all IT domains
Get complete, outsourced IT management including proactive monitoring, security, maintenance, and support, delivered by experienced healthcare IT specialists with transparent, predictable monthly pricing.
Protect your practice from cyber threats with multilayered security, 24/7 monitoring, threat detection, incident response, and HIPAA-compliant strategies, all tailored for sensitive healthcare data.
Ensure business continuity with automated backups, secure data recovery, and disaster recovery planning, so your patient information is always protected and accessible when you need it most.
Streamline your practice’s communication with secure, reliable cloud email hosting, filtering, and archiving, ensuring compliance and easy access for your team.
Keep your network fast, secure, and reliable with real-time monitoring, optimization, bandwidth management, and regular health checks, supporting uninterrupted healthcare operations.
Access fast, knowledgeable helpdesk support for software, hardware, and connectivity issues, Monday through Friday, 8 AM to 5 PM, with emergency coverage for critical incidents.
Work smarter with cloud hosting and secure cloud-to-cloud backup solutions, empowering remote work, data access, and seamless collaboration for modern healthcare teams.
Benefit from vCIO-level strategic planning and project management, aligning your IT investments with regulatory requirements, business goals, and future growth.
Experience hassle-free vendor management with a single point of contact, negotiating, coordinating, and optimizing all your technology providers for maximum value and simplicity.
Minimize disruptions and keep your healthcare operations running smoothly. With a proactive, holistic approach, Healthcare Managed IT Services ensure your network, devices, and patient data are secure, monitored, and optimized. Get consistent, expert support from a team that values transparency, reliability, and compliance, so you can focus on delivering quality patient care, not managing IT headaches.
Access strategic vCIO guidance tailored to healthcare growth and compliance. Benefit from regular technology reviews, project planning, and expert vendor management, all aligned to your unique practice needs. Stay ahead of evolving industry regulations and technology demands with a partner committed to your scalability, productivity, and long-term success.
Experience worry-free healthcare IT and focus more on patient care.
Eliminate technology bottlenecks and empower your staff. Alltek’s Healthcare Managed IT Services streamline workflows, support specialized applications, and deliver fast helpdesk access, so your clinicians and administrators can focus on patients, not IT problems. Enjoy clear communication, flexible support, and a partnership built on honesty and integrity.
Healthcare Managed IT Services cover everything from 24/7 system and network monitoring to data backup, cybersecurity, and cloud hosting tailored for healthcare environments. You get help desk and onsite support during business hours, automated maintenance, email hosting, and strategic IT planning to keep your operations secure and compliant. Your technology will be managed proactively to minimize downtime and ensure confidentiality.
With Healthcare Managed IT Services, you benefit from:
This means you can focus on patient care while your IT runs smoothly and securely in the background.
Onboarding starts with a deep dive into your current systems, security requirements, and compliance needs. Your technology environment is assessed, and a custom support plan is built around your workflow. Youll receive a clear roadmap, and all transitions are managed to minimize disruption, ensuring your staff stays productive and your data remains secure throughout the process.
There are no hidden fees with this healthcare IT support, costs are fixed and transparent, so you always know what to expect each month. Service agreements are straightforward, with clear scope and predictable billing. You have flexibility in your commitment with no surprise charges for routine support or maintenance.
You receive a holistic, proactive approach designed specifically for healthcare organizations. Your IT is monitored constantly to prevent issues before they impact care. Support is delivered by U.S.-based experts who understand compliance, with both remote and onsite help available. The focus is on making your technology invisible, so you can prioritize your patients, not IT headaches.