Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
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Bridge higher ed IT gaps with flexible, transparent staffing that keeps your campus running smoothly.
Eliminate IT bottlenecks with dedicated experts, 99% CSAT and an average response time of just 30 minutes.
Stay compliant and secure, experienced staff align technology with education-specific needs and best practices.
Scale IT support as your campus grows, predictable costs and no hidden fees support your evolving requirements.
Maximize uptime, proactive monitoring and rapid troubleshooting to minimize classroom or research disruption.
Gain trusted IT partners, U.S.-based, veteran-owned team invested in your long-term success and stability.
Discover how dedicated IT staffing supports seamless, secure campus operations.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Gain access to a pool of highly trained IT professionals who understand the unique demands of academic institutions. From helpdesk and endpoint support to specialized roles in network management and cybersecurity, every expert is selected for both technical skill and cultural fit. This ensures your staff and students receive prompt, knowledgeable assistance for any technical challenge, reducing classroom interruptions and keeping research on track.
Optimize your IT operations with transparent, customizable staffing models that adapt to changing campus needs. Whether you require full-time onsite staff, part-time support, or a hybrid approach, all solutions are delivered with clear, predictable pricing and no hidden fees. This flexibility allows you to scale resources for enrollment spikes, special projects, or evolving compliance requirements, without compromising quality or budget.
Rest easy knowing your IT environment is proactively monitored and managed by a team invested in your long-term success. Benefit from 24/7 system and network monitoring, automated maintenance, regular security patching, and strategic vCIO guidance. Early detection of potential issues means less downtime, while continuous improvement initiatives keep your technology aligned with the latest best practices and compliance standards.
Enhance campus security and protect sensitive data with comprehensive cybersecurity expertise. Services include risk assessments, policy development, endpoint protection, SOC services, and ongoing user training. Dedicated staff ensure that your institution remains compliant with FERPA, HIPAA, and other regulatory requirements, while advanced threat detection and rapid incident response keep your community safe from evolving cyber risks.
Simplify vendor management and technology procurement with a single point of contact for all IT-related needs. Skilled staff coordinate with hardware, software, and cloud providers, negotiating terms, managing renewals, and handling escalations. This centralized approach streamlines support, ensures accountability, and frees your internal team to focus on core academic objectives instead of administrative overhead.
Drive continuous improvement and innovation through ongoing staff development and access to vCIO-level strategic planning. Regular technology reviews, roadmap development, and training sessions empower your institution to make informed decisions, anticipate future needs, and implement solutions that support both day-to-day operations and long-term institutional growth.
Transform your campus IT experience with flexible, knowledgeable staffing designed for higher education environments. Gain access to a dedicated team that understands the fast pace and unique compliance needs of colleges and universities. Enjoy seamless daily support, strategic technology planning, and a proactive approach that keeps your academic operations running without costly interruptions. Rely on transparent billing, rapid response, and a service model focused on your campus success.
Achieve uninterrupted learning and research with predictable, expert IT staffing. From managing complex networks and device fleets to navigating data privacy and backup challenges, every detail is covered by a team invested in your mission. Get peace of mind with onsite and remote support, lifecycle management, and technology guidance, all customized for your unique academic environment.
Boost campus productivity and security with proven IT staffing solutions.
Higher Education IT Staffing gives you access to IT professionals who handle everything from daily support to strategic planning. Services typically cover network management, cybersecurity, help desk support during business hours, cloud solutions, data backup, and project management. You get both remote and onsite experts who keep your campus technology reliable and secure, eliminating the need for multiple vendors.
With Higher Education IT Staffing, your institution enjoys:
The onboarding process starts by learning your campus’s unique needs and existing technology. From there, a tailored support plan is created, and IT professionals are introduced to your team. You receive a clear communication plan, regular check-ins, and documentation to ensure a seamless transition with minimal disruption to your daily operations.
You benefit from fixed monthly pricing with no hidden fees, making budgeting straightforward. Standard IT support is available Monday through Friday, 8 AM to 5 PM, with emergency support available for critical issues after hours. This structure ensures you have reliable coverage while maintaining predictable costs for your campus.
You gain a proactive, holistic IT partner that prioritizes transparency and your unique goals. Support is delivered by U.S.-based technicians with a proven track record, average response time is 30 minutes, and client retention is over 98%. You also receive both remote and onsite service, senior-level guidance, and honest communication at every step.