Remove IT obstacles slowing productivity with proactive support, transparent billing, and a team dedicated to your success.
Get users back to work quickly with a support team that resolves 70 percent of issues on the first call.
Stop small issues from turning into outages with 24-hour system and network monitoring, watching your environment around the clock.
Shape support around your environment using custom IT support packages instead of rigid service tiers.
Identify and address risks earlier through proactive monitoring and maintenance that close gaps before they become incidents.
Align technology with business priorities using hands on consulting that looks beyond tools to long term impact and risk.
Trusted by growing companies for transparent, reliable IT solutions and exceptional service
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Alltek’s IT support services back more than 100 businesses with US-based technicians, onsite and remote support, and 24/7 monitoring, drawing on over 21 years of experience to keep daily operations stable and supported.
Since 2004, Alltek has empowered small and mid-sized businesses with reliable IT support, rapid response, and measurable performance improvements.
Enjoy fixed pricing, honest advice, and detailed reporting. No hidden fees or surprises, just clear communication and total confidence in your IT systems.
Your business goals drive everything. Alltek aligns IT strategies to your unique needs, ensuring technology helps you grow, streamline, and stay secure.
Get a fully outsourced IT department that manages monitoring, maintenance, security, backup, and daily support without adding internal burden. Alltek provides remote and on-site helpdesk services, vendor and lifecycle management, and strategic planning guidance under transparent, fixed monthly pricing. The result is greater stability, clearer accountability, and technology that supports daily operations and long-term business needs.
Maintain consistent network uptime with real time monitoring, predictive analytics, and routine maintenance delivered by a team with more than 21 years of experience. Alltek provides continuous visibility into network traffic and performance, performs firmware updates and configuration tuning, and conducts root cause analysis to prevent recurring issues. This approach supports reliable connectivity, stable performance, and networks that scale as business demands change.
In 2024, there were 600 million cyber attacks each day. Reduce security risk across your environment with layered cybersecurity services aligned to NIST based frameworks. Alltek identifies vulnerabilities through risk assessments, monitors threats through 24/7 SOC services, and responds quickly to incidents across endpoints, networks, and cloud systems. Ongoing threat detection, behavioral analytics, and security guidance help maintain visibility, strengthen defenses, and support compliance requirements as your business evolves.
Resolve day to day IT issues quickly with helpdesk support available Monday through Friday from 8 AM to 5 PM, plus emergency support for critical after hours issues. Alltek delivers an average 30 minute response time, remote troubleshooting for fast resolution, and onsite support when hands on assistance is required to keep users productive.
Plan your technology strategy with greater confidence through IT consulting that supports informed, long-term decisions. Alltek provides practical guidance across:
Strategic IT planning and roadmaps
Infrastructure design and implementation
Vendor coordination and oversight
Project management and execution
The same team that plans your strategy also supports execution, helping reduce risk, improve performance, and keep technology aligned with business priorities.
Simplify vendor relationships by placing coordination, oversight, and accountability under one experienced IT provider. Alltek manages third party vendors, hardware lifecycles, contracts, and renewals while acting as a single point of contact for issues and escalations. This approach reduces finger pointing, improves response times, and keeps technology decisions aligned with operational needs and long term planning.
IT support should reduce complexity, not add to it. Research shows that organizations that partner with MSPs can reduce overall IT costs by 20% to 30%.
Alltek improves technology performance through continuous system and network monitoring, routine maintenance, configuration tuning, and an enduring commitment to make IT a source of productivity for every client.
Rather than reacting to failures, environments are actively managed to reduce bottlenecks, recurring issues, and downtime.
With predictable monthly pricing, remote and onsite support, and solutions tailored to your needs, technology runs more consistently, scales more smoothly, and supports daily operations without unnecessary disruption.
Gain peace of mind with advanced cybersecurity, real-time monitoring, and business continuity planning. Alltek’s team delivers strategic IT guidance, robust data protection, and rapid support, so your technology always works for you, not against you. Each solution is tailored to your operations, ensuring maximum uptime and productivity.
From vendor management to vCIO advisory, Alltek streamlines all your IT needs under one roof. Enjoy hands-on consulting, detailed reporting, and technology roadmaps customized for your growth. With a proven track record and exceptional client retention, you’re partnering with Atlanta’s trusted IT experts.
Eliminate IT headaches and keep your business running smoothly, request your custom support quote today.
Explore more ways to strengthen and secure your business technology.
You gain a full-service IT department designed for small to mid-sized organizations in Atlanta. Services include proactive monitoring, rapid helpdesk and onsite support, cybersecurity, cloud hosting, data backup, disaster recovery, and access to vCIO-level guidance. Your technology is managed end-to-end, with vendor coordination and tailored solutions that ensure your systems stay secure and productive every day.
With real-time monitoring and automated maintenance, issues are detected and resolved before they disrupt your operations. You benefit from:
You begin with a personalized assessment of your current IT environment and business goals. A custom support plan is developed based on your needs, followed by a structured onboarding that includes system setup, network optimization, and introduction to your dedicated support team. Your transition is managed step by step to ensure zero disruption to your daily operations.
Pricing is fixed monthly, providing you with complete cost predictability and budget control. There are no hidden fees or surprise charges. All services, including remote and onsite support, are covered under your agreement, making IT expenses transparent and easy to manage.
You receive holistic, proactive IT management backed by a 99% client satisfaction rating and 98.5% retention. Benefits include:
Keep employees productive throughout the workday with responsive IT support designed to minimize interruptions and repeat issues.
Get consistent support from people who know your environment with a dedicated, US-based team familiar with your systems and workflows.
End the ticket ping pong with a support team that resolves 70% of issues on the first call, instead of bouncing users between queues.
Catch problems before users notice them through 24/7 system and network monitoring built into everyday support.
Support real environments at real scale with IT services actively supporting more than 1,400 end users.
