Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
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Consistent, proactive IT support that eliminates downtime and delivers predictable results.
Stop unpredictable downtime with proactive monitoring, 99% CSAT rating proves the difference.
Say goodbye to hidden fees, get transparent billing and fixed monthly costs, always clear.
Access expert help fast with 30-minute average response time and 4-hour onsite arrival.
Ensure business continuity with expert backup, disaster recovery, and rapid restoration.
Scale confidently with holistic IT support tailored to your unique business needs.
Hear how businesses like yours stay productive, secure, and stress-free.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Alltek’s Managed IT Services provide the foundation for stress-free operations with proactive monitoring, automated maintenance, and comprehensive support. Gain peace of mind knowing your entire technology environment is managed by a responsive team. Benefit from predictable monthly costs, strategic IT planning, and a single point of contact for all support needs. This approach eliminates bottlenecks, reduces downtime, and maximizes productivity, so your business never misses a beat.
Alltek’s Network Support ensures your business connectivity is always reliable, secure, and high-performing. Through real-time monitoring, predictive analytics, and regular optimization, issues are identified and addressed before they disrupt workflow. Your network is continually tuned for efficiency with tailored configurations, bandwidth management, and ongoing updates. This keeps your team connected, your operations smooth, and your business agile as you grow.
Protect your organization with Alltek’s multi-layered Cybersecurity services. From initial risk assessments to 24/7 SOC monitoring and rapid incident response, your data, devices, and networks are secured against evolving threats. Benefit from advanced endpoint protection, threat detection, automated alerts, and compliance support, all tailored to your environment. This minimizes risk, supports regulatory needs, and keeps your business safe from costly breaches.
Alltek’s Helpdesk offers fast, reliable support for everyday IT challenges, available Monday through Friday, 8 AM to 5 PM, with emergency coverage after hours. Get expert help for software, hardware, and network issues via phone, email, chat, or remote troubleshooting. With an average 30-minute response and 4-hour onsite time, most issues are resolved quickly, helping your team stay productive and focused.
Alltek’s IT Consulting delivers executive-level guidance and hands-on expertise to ensure your technology aligns with your business goals. Services include vCIO advisory, infrastructure design, project management, and continuity planning. Benefit from strategic IT roadmaps, risk assessments, and seamless implementation, so you can make informed decisions and drive long-term growth with confidence.
Vendor Management from Alltek streamlines your technology partnerships by acting as your single point of contact. All vendor relationships are managed for contract negotiations, support coordination, and lifecycle value. This reduces complexity, ensures you get the best service, and allows you to focus on your core business while your technology partners are handled efficiently and transparently.
Get IT support that works as hard as you do. With Alltek, your technology becomes invisible, fully managed, always optimized, and never a source of stress. Every solution is tailored to how your business operates, delivering uninterrupted productivity and measurable results. Enjoy transparent costs, clear communication, and support from a U.S.-based team invested in your success. Experience IT support that keeps you moving forward, not bogged down.
Trust a partner with proven results. Alltek’s clients consistently report faster response times, higher satisfaction, and fewer IT headaches. With decades of expertise and a 98.5% client retention rate, your business benefits from solutions that scale as you grow and a support team that treats your success as their own. Get IT support that truly delivers on its promises.
Gain reliable IT support that boosts uptime and keeps your team focused on growth.
IT Support Services for small to medium businesses cover everything from day-to-day technical support to long-term strategic planning. You get proactive monitoring, automated maintenance, cybersecurity, backup and disaster recovery, cloud hosting, and helpdesk access. Both remote and onsite support are available to keep your operations running smoothly, all under a predictable monthly cost with no hidden fees.
With proactive monitoring and real-time alerts, issues are identified before they become problems, greatly minimizing the risk of unplanned outages. Automated maintenance and regular health checks keep your systems in top shape. You benefit from faster resolution times and fewer disruptions, so your team can stay focused on what matters most.
When a technical issue arises, you can reach support via phone, email, chat, or the ticketing portal during business hours. Most problems are addressed remotely for speed, but onsite help is available if needed. Typical response time is about 30 minutes, with resolution and onsite arrival averaging 4 hours for most requests.
Pricing is simple and transparent. You pay a fixed monthly fee that covers all standard services, including monitoring, maintenance, helpdesk, and onsite visits. There are no hidden charges or unexpected costs, so you can budget confidently knowing exactly what youll pay each month.
You benefit from a proactive, holistic approach focused on preventing issues before they impact your business. Support is tailored to your unique needs, with clear communication and no outsourcing of technicians. Predictable costs, rapid response times, and a team that invests in your long-term growth set this service apart from typical IT providers.