I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Take the complexity out of Apple device management with proactive, proven Jamf solutions.
Eliminate device chaos, Alltek’s managed Jamf service keeps every Mac, iPhone, and iPad securely configured and up to date, proven by a 98.5% average client retention rate.
Cut downtime, predictable, proactive monitoring and rapid support ensure Apple devices work when you need them, with an average response time of just 30 minutes.
Remove IT guesswork, get expert-driven Jamf policy management aligned to your evolving business, backed by 21 years of IT strategy expertise.
Keep costs transparent, fixed monthly pricing means no surprises, so your Apple management always fits your budget.
Support your team, remote and onsite help for Jamf issues means fast, friendly assistance without hidden fees or unpredictable wait times.
Discover how seamless Jamf support leads to greater security and efficiency.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Alltek’s Jamf service handles the entire Apple device lifecycle, from onboarding to retirement. Device enrollment is seamless, ensuring every Mac, iPhone, and iPad is brought under management quickly. Alltek’s team configures settings to match your security standards, integrates devices with your network, and manages inventory for complete visibility. This hands-off approach means your team gets new devices ready-to-go, with zero guesswork or setup headaches.
Configuration profiles and restrictions are expertly crafted and deployed across your Apple fleet. Alltek tailors these profiles to your compliance, security, and workflow needs, covering everything from password policies to Wi-Fi and VPN settings. Restrictions can limit risky features and ensure only approved apps are installed. With ongoing updates and management, your devices always reflect current best practices, reducing vulnerabilities and user confusion.
Application deployment and operating system updates are fully automated, eliminating the need for manual installs or delayed security patches. Alltek pushes business-critical apps and keeps OS versions consistent across all devices, reducing compatibility issues and support tickets. Devices stay current with the latest features and protections, so your team benefits from smooth performance and fewer interruptions, without ever needing in-house Jamf expertise.
Alltek provides proactive monitoring of device health and status, catching problems before they impact productivity. Alerts are set up for missing, offline, or noncompliant devices, and troubleshooting is handled remotely or onsite as needed. This minimizes downtime and ensures issues are resolved quickly, often before end users even notice. The result: a reliable, resilient Apple ecosystem that supports your business goals.
Security and access controls are enforced through Jamf, reducing risk from lost or unmanaged devices. Alltek implements strong passcodes, encryption, and lost mode protocols, as well as remote wipe and lock capabilities. Policies are updated as your organization’s needs evolve, ensuring sensitive data stays protected and compliance is maintained. You gain peace of mind knowing your Apple environment is secure, even as your business grows.
End-user support is provided for all managed Apple devices, with clear communication and fast response. Alltek offers both remote and onsite help for device issues, app installations, and configuration changes, so your team can stay focused on work. Policy adjustments and support scale with your business, ensuring you always get the right level of service as your Apple fleet expands or changes.
Streamline Apple device management with a Jamf solution designed for your business. Alltek’s managed Jamf service delivers effortless control, security, and compliance for every Mac, iPhone, and iPad. Expert configuration, ongoing updates, and transparent support ensure devices stay protected and consistent, without draining your time or resources. Experience IT that fades into the background, letting your team focus on what matters most.
Protect productivity and data with proactive Jamf management. Alltek applies robust access rules, security policies, and lost device protocols to minimize risk and keep your business running smoothly. Regular reviews and direct communication ensure your Jamf environment evolves with your team, delivering measurable value, reduced downtime, and peace of mind every step of the way.
Gain confidence, consistency, and control across all your Apple devices.
Managed Apple device support with Jamf covers everything you need to keep your Mac, iPad, and iPhone fleet secure and up to date. This includes automated device provisioning, remote configuration, app deployment, ongoing security updates, compliance monitoring, and real-time troubleshooting. You stay productive with proactive management and clear, predictable support, no hidden fees or surprises.
Jamf streamlines device management, allowing your team to work without IT disruptions. You benefit from:
The result is less downtime and more focus on your core business.
Onboarding with Jamf starts with a detailed assessment of your Apple environment to tailor the setup to your business. Devices are enrolled remotely, configured to your needs, and secured with best-practice policies. Ongoing management is handled proactively, with support available both remotely and onsite to keep your operations running smoothly.
Jamf service pricing is based on a fixed monthly fee per device, ensuring your costs are predictable and transparent. There are no hidden fees or surprise charges. Contract terms are flexible and designed to scale with your business, so you only pay for what you need as your Apple fleet grows or changes.
You gain a proactive approach that goes beyond basic Jamf setup, your technology is kept invisible and effortless, backed by experienced U.S.-based technicians. Benefits include: