Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
- Expertise By Industry
Effortless, compliant IT for life sciences, eliminate bottlenecks and scale confidently.
Stop unpredictable IT downtime, Alltek delivers 99% client satisfaction and reliable system uptime for life sciences organizations.
Eliminate compliance worries, Alltek’s proactive security helps meet regulatory demands and avoid costly breaches.
Simplify vendor management, one point of contact ensures all technology partners deliver consistent value and support.
Scale your research securely, custom IT plans grow as your lab or clinical team expands, with no hidden fees.
Resolve issues fast, average response time is just 30 minutes, so your vital work stays on track.
Hear how Alltek delivers responsive, reliable IT support, every time.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Expert support across all IT domains
Access a full-service managed IT department with 24/7 monitoring, maintenance, and strategic planning, ensuring maximum uptime, security, and scalable support for your lab or research team.
Protect your intellectual property and sensitive data with multilayered cybersecurity: threat detection, endpoint protection, zero trust access, and compliance-focused controls tailored for life sciences.
Maintain reliable, high-performance networks with real-time monitoring, bandwidth management, and proactive maintenance, delivering seamless connectivity for all critical research operations.
Automate secure backups and ensure rapid disaster recovery, so your research data is protected against loss, ransomware, and unexpected disruptions at all times.
Simplify compliance with IT environments and documentation designed to meet HIPAA, FDA, or other regulatory requirements, reducing audit stress and risk.
Empower your team with prompt, expert helpdesk support available during business hours and emergency response for critical IT issues, minimizing downtime across your organization.
Leverage cloud hosting and application services for collaborative research, secure storage, and remote access, customized to your workflow and compliance needs.
Optimize vendor relationships with a single point of contact for all your technology providers, streamlining support, billing, and project management for your entire IT ecosystem.
Gain executive-level IT guidance with vCIO consulting, aligning technology strategy with your organization’s goals, budget, and future growth in the fast-evolving life sciences sector.
Life sciences leaders need IT that disappears into the background, secure, stable, and always up to the demands of research and compliance. Alltek builds seamless, tailored IT environments that keep your lab, clinic, or research organization productive and audit-ready. Enjoy true peace of mind with transparent support, predictable costs, and technology that simply works.
Maximize productivity with proactive monitoring and rapid support. Alltek’s team keeps your technology running smoothly, anticipating risks before they impact your research. Benefit from both remote and onsite expertise, and enjoy guidance from seasoned vCIO advisors who align IT strategy with your growth goals.
Experience seamless IT operations and stronger compliance for your life sciences team.
Your technology should enable discovery, not distract from it. With Alltek, your IT is managed holistically, combining cybersecurity, cloud, networking, and compliance under one roof. Focus on scientific breakthroughs while your systems stay secure, compliant, and ready for tomorrow’s challenges.
Life Sciences IT Services deliver comprehensive technology support for research-driven teams. You get managed IT, cloud hosting, data backup, cybersecurity, compliance support, and real-time network monitoring. Services are tailored to meet the unique demands of labs, clinics, and research organizations, so your essential systems, data, and workflows remain secure, reliable, and always accessible.
Life Sciences IT Services streamline your daily operations by removing technology bottlenecks and reducing downtime. You benefit from:
The onboarding process begins with a deep dive into your organizations unique needs and workflows. You receive a full assessment of current systems, risk factors, and compliance requirements. From there, a tailored IT roadmap is created, and implementation is scheduled to minimize disruption, with both remote and onsite support available to ensure a smooth transition.
Pricing is fixed monthly, with no hidden fees or surprise costs. You receive a clear, predictable bill that covers all managed services, support, and ongoing maintenance. This approach ensures total transparency, so you can budget confidently and focus resources on your research priorities instead of unpredictable IT expenses.
You benefit from a holistic, proactive IT strategy designed to scale with your growth. Support is both remote and onsite, provided by U.S.-based experts who know the unique needs of life sciences teams. You receive: