Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
- Expertise By Industry
End unpredictable downtime and IT headaches with our managed IT services built for today’s changing business demands.
Get fast help when it matters with a 30 minute average response time and 4 hour resolution time that keeps employees productive.
Control IT costs with fixed monthly pricing that removes surprise invoices, reactive repair fees, and unpredictable support expenses.
Minimize user frustration with proactive maintenance and patching that prevents recurring issues before tickets ever get submitted.
Partner with a proven MSP trusted by 100 businesses, supporting 1400 users with 99% CSAT and a 98.5% client retention rate.
Improve operational reliability with centralized monitoring and asset tracking that gives full visibility into systems, risks, and performance.
Our Clients
Trusted by local companies for fast response, expert support, and reliable IT solutions
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Experience transparent pricing, proactive solutions, and tailored support, delivering measurable results and ensuring your technology just works, so your team stays productive.
Always-on system, network, and security monitoring paired with automated patching and maintenance to catch issues early, prevent repeat problems, and reduce daily disruptions for users.
Strategic IT guidance is included, not upsold, giving access to senior-level planning, budgeting, and roadmaps that align technology decisions with real business growth goals.
Infrastructure, security, cloud, backups, and support delivered through one accountable provider, eliminating vendor sprawl, finger-pointing, and gaps that put operations at risk.
End-to-end managed IT services that simplify technology and remove daily operational friction.
Prevent outages and slowdowns with continuous monitoring that detects issues early and keeps systems stable during daily business operations.
Reduce breach risk with layered security that actively detects, blocks, and responds to threats across users, devices, and networks.
Protect critical data and restore operations quickly with reliable backups that minimize downtime after outages or unexpected events.
Keep employees productive with fast issue resolution during business hours, reducing delays, frustration, and recurring IT problems.
Make smarter technology decisions with ongoing strategic guidance that aligns IT spending and planning with business goals.
Improve call reliability and team communication with flexible phone systems that support growth and modern work environments.
End vendor confusion with centralized oversight that improves accountability and speeds resolution across all IT services.
Ensure consistent performance and uptime with networks designed, maintained, and optimized to support evolving business demands.
Secure business communications with protected email services that support compliance and ensure access to critical messages.
Streamline your technology and boost productivity with managed IT tailored for your business.
Managed IT services provide end-to-end oversight of your technology environment, including monitoring, maintenance, security, backups, user support, and strategic planning. Instead of reacting to issues as they occur, systems are continuously watched and maintained to prevent problems, reduce downtime, and keep operations running smoothly. Strategic guidance is also included to help plan technology decisions over time rather than making them in crisis mode.
For small businesses, downtime can cost anywhere from $137 to $427 per minute, making even minor outages a serious risk. Downtime is reduced through continuous monitoring of systems, networks, and endpoints to identify warning signs before failures occur. Regular maintenance, patching, and performance optimization address small issues early, preventing them from escalating into major disruptions. When problems do arise, predefined response processes help restore systems quickly and limit overall business impact.
60% of small businesses that suffer a cyberattack close within six months, making security a business survival issue, not just an IT concern. Managed IT addresses this risk through a layered cybersecurity approach that protects users, devices, networks, and cloud systems. Ongoing risk assessments, threat detection, preventative controls, and incident response reduce exposure and limit damage. Security is managed continuously rather than treated as a one-time setup, allowing protections to evolve as threats and business needs change.
Users receive responsive helpdesk support for everyday technology issues, along with access to experienced technicians for more complex problems. Most issues are resolved remotely to reduce delays, with onsite support available when needed. Support is structured to minimize disruption, reduce repeat issues, and provide clear guidance so employees can get back to work quickly.
Managed IT supports growth by aligning technology decisions with business goals through ongoing planning and advisory services. Infrastructure, security, and systems are designed to scale as the organization grows, avoiding costly rework or rushed upgrades. This proactive approach helps leadership make informed decisions, control costs, and ensure technology remains an enabler rather than a limitation.
Reduce downtime and keep operations running smoothly with proactive monitoring that identifies and resolves issues before they impact users.
Protect systems and data with layered security and reliable backups that reduce risk and support business continuity.
Minimize disruptions with responsive IT support that resolves issues quickly and keeps employees productive.
Simplify IT management with a single point of accountability that reduces vendor complexity and frees up internal time.
End billing surprises with predictable monthly IT costs that make budgeting easier and remove financial uncertainty.
