I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
- Expertise By Industry
Simplify your IT with Power Tools, transparent, proactive, and built to maximize uptime.
Break free from IT bottlenecks, Power Tools provide proactive support with a 30-minute response time on average.
Say goodbye to hidden fees, enjoy predictable billing and clear pricing with every Power Tools engagement.
Protect against downtime, Power Tools deliver continuous monitoring and 98.5% client retention for peace of mind.
Resolve issues fast, Power Tools users see an average onsite support time of just 4 hours.
Gain confidence, Power Tools are trusted by 100+ companies and supported by U.S.-based technicians only.
Trusted by 100+ companies for fast response, reliable support, and IT peace of mind.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Alltek’s Power Tools feature 24/7 system and network monitoring, ensuring your technology environment is always protected and performing at its best. Through real-time alerts and automated detection of anomalies, potential issues are flagged and addressed before they impact your business operations. This proactive monitoring approach minimizes costly downtime, keeps your systems secure, and optimizes overall productivity for your team.
Automated maintenance and patch management are core to Power Tools, providing seamless updates and asset inventory tracking across your IT infrastructure. By consistently applying security patches and maintaining an up-to-date asset register, your risk of vulnerabilities is reduced. This hands-off process frees your staff from manual IT chores and supports business continuity with minimal interruption.
Help desk and onsite support from Alltek’s expert team ensures that technical issues are resolved quickly, within defined business hours and with emergency response options. Whether you need remote troubleshooting or in-person assistance, Power Tools guarantee prompt, professional service, backed by an average response time of 30 minutes and onsite arrival within 4 hours. Your team benefits from reduced downtime and expert guidance.
Power Tools include comprehensive backup, disaster recovery, and business continuity planning. Automated backups, regular testing, and documented recovery strategies mean your critical data is always protected and can be restored quickly in a crisis. This approach provides lasting peace of mind, as your business can recover swiftly from unexpected incidents and continue serving clients without major disruption.
Centralized security and compliance features are built into Power Tools, aligning your systems with industry frameworks such as NIST. Endpoint security, anti-malware, and threat monitoring protect your business from evolving cyber threats. These layered defenses ensure compliance requirements are met and sensitive information remains safeguarded, reducing the risk of costly breaches and regulatory penalties.
Included vCIO services and strategic IT planning ensure your technology investments support your long-term business goals. Alltek’s experienced advisors provide executive-level guidance, regular reviews, and tailored roadmaps, so your IT evolves in sync with your organization. This strategic partnership maximizes return on investment and positions you for growth, all with one trusted provider.
Power Tools from Alltek take the guesswork out of IT management. With industry-leading response times, a proactive approach to monitoring and maintenance, and transparent billing, Power Tools help your business run efficiently, without surprise costs or unpredictable outages. Experience uninterrupted productivity and confident growth, supported by a team that treats your business as their own.
Power Tools are tailored to fit your business, not the other way around. Every deployment starts with a deep understanding of your environment, followed by ongoing optimization and regular reviews. With Alltek’s commitment to honesty and integrity, you receive solutions built for your success, not just short-term fixes.
Experience reliable IT management tools that reduce downtime and keep your business running smoothly.
Power Tools covers all your essential IT needs by combining system monitoring, automated maintenance, backup and disaster recovery, email hosting, endpoint security, and strategic IT planning. You get both remote and onsite support, ensuring your technology works seamlessly. The service is designed to scale with your business, so you have the right tools as your needs change.
Power Tools proactively monitors your systems and networks to catch issues before they disrupt your day. Automated updates and regular maintenance keep everything running efficiently. With prompt support and business continuity planning, you experience fewer interruptions and more focus on your core business, resulting in higher employee productivity and reliable access to your data and applications.
Getting started is simple and tailored to your needs. The onboarding process includes:
You receive a clear roadmap and support at every step.
Pricing for Power Tools is based on a fixed monthly rate, so your IT costs are predictable with no hidden fees. This covers all included services, support, and proactive management. You gain transparency and control over your IT budget, making it easy to plan for growth without unexpected charges or surprises.
Power Tools stands out by delivering a proactive, all-in-one approach focused on making technology invisible in your daily workflow. You benefit from transparent billing, rapid support from experienced U.S.-based technicians, and solutions tailored to your unique business needs. The service emphasizes minimizing downtime and ensuring your technology simply works, so you can stay focused on your goals.