Proactive server management for uninterrupted business operations, backed by transparent support and proven reliability.
Eliminate unpredictable server outages, Alltek’s 30-minute average response time keeps your business running smoothly.
Reduce downtime and boost productivity through proactive server monitoring and expert support with a 98.5% client retention rate.
Gain peace of mind with transparent, fixed monthly pricing and no hidden fees, as praised by long-term clients.
Protect critical data and ensure business continuity through secure backups and reliable disaster recovery solutions.
Simplify IT management with both remote and onsite server support, tailored to your unique business needs.
See how businesses like yours gain uptime, peace of mind, and better performance
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
Server Health Monitoring from Alltek delivers real-time visibility into your critical infrastructure, using advanced monitoring tools to track performance, detect anomalies, and preempt failures. The team reviews alerts and takes action before issues escalate, minimizing downtime and maintaining peak server efficiency. You benefit from regular health reports, proactive recommendations, and the confidence that your servers are always under expert watch, helping you focus on your business, not your hardware.
Automated Maintenance & Patching ensures your servers receive timely updates, security patches, and performance optimizations without disruption. Alltek’s process keeps your environment secure and compliant, reducing vulnerabilities from outdated software. Scheduled maintenance is coordinated around your workflow, so your team experiences minimal interruption. This service keeps your systems running smoothly and helps avoid the risks and costs of unmanaged updates or neglected patches.
Backup & Disaster Recovery services are designed to ensure your business data and applications remain protected, accessible, and quickly restorable. Regular backups, secure offsite storage, and tested recovery processes mean your organization can withstand hardware failure, ransomware, or accidental data loss. Alltek works with you to develop and maintain a tailored recovery plan, delivering peace of mind that your business can recover rapidly from any server incident.
Remote & Onsite Support provides fast, flexible help when you need it most. Whether an issue requires remote troubleshooting or in-person assistance, Alltek’s technicians respond quickly, averaging 30 minutes for remote help and 4 hours for onsite visits. This hybrid approach ensures critical server issues are resolved efficiently, minimizing business impact and keeping your operations on track. Support is always personalized, honest, and transparent.
Security & Compliance Management focuses on safeguarding your servers against threats and ensuring you meet relevant industry standards. Alltek’s team implements layered security controls, conducts regular vulnerability assessments, and aligns server configurations with NIST and other best-practice frameworks. You receive actionable compliance support, audit readiness, and a strong defense against malware, unauthorized access, and evolving cyber risks.
Vendor & Lifecycle Management streamlines your server environment by handling vendor relationships, contract renewals, and asset tracking. Alltek acts as your single point of contact for all server-related vendors, negotiating terms and managing warranties or support calls. This holistic management reduces administrative burden, ensures optimal value from technology investments, and keeps your hardware and software lifecycle on schedule and within budget.
Server downtime can bring business to a halt. With Alltek’s Server Admin & Support Services, your servers get proactive, expert attention from a team that acts as an extension of your business. Every server is monitored, patched, and maintained with industry best practices to maximize uptime and security. Expect consistent performance, fewer interruptions, and clear communication, so technology simply works, and your business stays productive.
Every business is different, and so are its server needs. Alltek’s approach starts by understanding your unique environment, then tailoring server administration and support accordingly. You receive scalable solutions that grow with your business, plus clear reporting and regular reviews, so you’re always confident your servers are delivering measurable value and supporting your vision for growth.
Experience fewer disruptions and more predictable performance with expert server management.
Server Admin & Support Services provide everything needed to keep your servers running smoothly. This includes:
Your entire server environment is proactively managed to maximize uptime and minimize disruptions.
With continuous monitoring and proactive maintenance, you experience fewer outages and faster issue resolution. Early-warning systems catch performance or security issues before they disrupt your operations. This results in predictable, reliable server performance and lets your team focus on business goals instead of troubleshooting IT problems.
Getting started is straightforward. First, your current environment is assessed to understand your specific needs and any existing challenges. Next, a tailored plan is created to optimize your server setup and security. Once approved, proactive monitoring, maintenance, and support are put in place so you can operate with confidence from day one.
Pricing is clear and predictable, with fixed monthly costs based on the size and complexity of your server environment. There are no hidden fees, so you can budget with confidence. All support, remote or onsite, is included, ensuring your needs are met without unexpected charges or add-ons.
What sets these services apart is a proactive, tailored approach focused on making IT invisible and effortless for you. You benefit from:
