Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
I have always found the staff at Alltek Holdings to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me. They understand the needs of our company and it is a pleasure to work with them.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high value connections our Firm enjoys.
Alltek has been very helpful and responds quickly to our inquires. We definitely are very happy with their services.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
I appreciate the honesty from Alltek about what we really need verses don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.