I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
- Expertise By Industry
Reliable communication solutions with transparent pricing and proactive support for seamless business collaboration.
Eliminate unpredictable downtime with proactive monitoring, backed by a 99% client satisfaction rate.
Gain predictable costs and transparent billing, trusted by 98.5% of clients year after year.
Empower your team with seamless remote and onsite support, proven by a 30-minute response time.
Streamline communications with unified platforms tailored to your needs, supporting 1,400+ end users.
Access expert guidance on scaling your communications as you grow, from a veteran-owned provider.
Trusted by organizations seeking communication reliability, cost savings, and responsive support.
I’ve never found another IT services firm that compares to Alltek’s high level of expertise, accessibility, and responsiveness. EpiCity’s relationship with Alltek is one of the most high-value connections our firm enjoys.
Since making the switch to Alltek, we have found them to be incredibly responsive to any needs that arise. Our computers are all protected by their managed software, and the hosted email works wonderfully!
Excellent service! There is never a dull moment when dealing with all of the technology in today’s world, but Thank you Paul and all of Alltek for always being available and getting to the bottom of a situation and correcting any issues or problems quickly, so that work goes on! Never has there been a time when I have reached out to them and did not get a quick call back or answer! Thank you guys!
Outstanding service! Their response time is super fast and efficient. They are all a delight to work with. They have NEVER failed me! I highly recommend Alltek.
My medical practice has used this IT group for approximately 15 years. I have nothing but good things to say about them and we have been quite satisfied with their organization and services provided. We use eClinical Works as our EMR, and they have worked very comfortably with eClinical in resolving issues that invariably arise. We’ve worked with his group through a number of set ups in new office locations as well as replacement of servers, and they have always exceeded our expectations. I would certainly give Alltek my highest recommendation if you are considering a new IT relationship.
Great Atlanta location! Our company has been with Alltek for a long time. They never make me wait for service and they always find and fix the problem in a timely manner. They are very professional and I have never known them not to be able to solve any computer problem we may have. If you are looking for a trusting IT support team call Alltek they are easy to work with and very up to date on all the new applications.
We have lots of choices in the Atlanta area for corporate IT support, but we chose Alltek because of their integrity, responsiveness and depth of knowledge. They have consistently responded quickly to our support requests, and they monitor our systems for potential problems, alerting us of issues before we are aware of them ourselves. We have found every person on their team to be highly qualified, and easy to work with. We would highly recommend Alltek for corporate IT support.
Alltek has been very helpful and responds quickly to our inquiries. We definitely are very happy with their services.
We have been with Alltek for a long time and wouldn’t go anywhere else! They always provide efficient and nimble solutions to our IT needs and they solve all of our problems in a most professional and responsive way. For us, they have set up, monitored, managed and performed troubleshooting services for whatever we have needed in order to run our business optimally. If you choose Alltek, you will not be disappointed!
Alltek always provides exceptional service with a high level of professionalism and technical expertise. Their delivery is timely and customer support is outstanding! Alltek is reliable, making them an invaluable partner in our growth!
I have always found the staff at Alltek to be very professional, trustworthy and knowledgeable. Their availability to assist and prompt response time always impresses me.
Alltek is dedicated and I feel that they treat our business as if we are in it together, which is why we are longtime customers.
Alltek, Once again thanks for such fast and professional service! Here at GIADA we always get treated like you are our internal IT department rather than an external 3rd Party IT company. The online Ticket System is top-notch and allows us to monitor and stay on top of all the issues we are dealing with. The attention and detail each ticket is handled with is always 100% to our satisfaction. It is incredible that a small organization can run at such efficiency!
My company has used Alltek for more than 10 years and it is by far one of the best IT groups I’ve worked with. I have used their seamless Managed IT services that supported my staff around the US and EU. They also built out my onsite equipment (routers, local backup, and internet). The service/support has always been very responsive. Alltek takes care of my IT so I can focus on my business.
Unlike our previous support company, Alltek never leaves us feeling incompetent or stupid about our knowledge, or lack of it, regarding computer systems. They are very patient with us.
I’ll soon be at two years of service with Alltek and I’m pleased to say we certainly made the right choice. Even the minor issues are handled with expediency. Overall we have lower IT costs and better service.
Paul and his team are very knowledgeable and the customer service turn around time is top notch. Impressive team to work with. Highly recommend it!!
I appreciate the honesty from Alltek about what we really need vs. don’t need and how they are always looking for ways to save us money. We would never go with another IT service. We are completely satisfied!
Alltek delivers feature-rich, cloud-based VoIP phone systems that replace outdated, expensive hardware with a flexible, scalable solution. Enjoy reliable, crystal-clear call quality, advanced call routing, voicemail-to-email, and seamless mobile integration. Alltek’s team manages setup, porting, and configuration, ensuring your system is optimized for your unique workflow. Benefit from ongoing support, transparent costs, and consistent performance, so your business never misses a call.
Unified communications bring together voice, video, messaging, and file sharing in a single, user-friendly platform. Alltek’s experts design and implement solutions that enable real-time collaboration and improve team productivity, whether you’re in the office or remote. Expect tailored integrations with your existing tools, secure access controls, and continuous updates, empowering your staff to communicate efficiently and stay connected from any device.
Alltek’s proactive monitoring services keep your communications secure and reliable around the clock. Advanced monitoring tools detect and address issues before they affect your business, reducing downtime and ensuring consistent uptime. With transparent reporting and immediate support response, your organization benefits from fewer disruptions, improved call quality, and peace of mind knowing your communications infrastructure is always protected.
Expert vendor management removes the burden of dealing with multiple providers. Alltek acts as your single point of contact, managing carrier relationships, negotiating service agreements, and handling technical escalations. This ensures you receive the best value, streamlined billing, and consistent support, freeing up your time to focus on your business instead of troubleshooting with third-party vendors.
Alltek’s onboarding and training services guarantee a smooth transition to your new unified communications platform. Personalized training sessions for staff ensure quick adoption and help maximize productivity. Step-by-step onboarding minimizes disruption, while clear documentation and ongoing support empower your team to use every feature with confidence, maximizing your investment from day one.
Scalable, future-proof solutions are at the core of Alltek’s approach. As your business grows or evolves, your communications infrastructure adapts, adding users, locations, or features is simple and cost-effective. Alltek’s experts provide ongoing strategic guidance, helping you plan for growth, maintain compliance, and stay ahead of technology trends, so your communications always support your business goals.
Experience effortless, unified communications that empower your team to collaborate from anywhere. Alltek’s VoIP and Unified Communications Services deliver a secure, reliable platform designed to fit your unique workflow and business needs. Count on transparent billing and proactive support to keep your communications running smoothly, no hidden fees, no surprises, just dependable performance. Enjoy measurable improvements in uptime, call quality, and team productivity.
Trust in a partner who takes the stress out of IT, so you can focus on your business. Alltek’s team brings two decades of proven expertise, delivering communications solutions with honesty, integrity, and respect. Vendor management, setup, and ongoing optimization are handled for you, ensuring you always have a single, reliable point of contact for every communications need. Experience the peace of mind that comes from true partnership.
Boost productivity and reliability with secure, scalable business communications.
With VoIP and Unified Communications Services, you get a full suite of modern communication tools, including cloud-based phone systems, video conferencing, instant messaging, voicemail-to-email, mobile integration, and call routing. These features are designed to keep your teams connected, whether they’re in the office or remote, with seamless access on any device.
VoIP and Unified Communications Services streamline how your team communicates, eliminating missed calls and making collaboration easy. You benefit from unified messaging, integrated video meetings, and mobile access, so your staff can connect instantly wherever they are. This means fewer delays, faster decision-making, and more time spent on core business tasks.
Setting up business VoIP starts with a detailed assessment of your current systems and communication needs. You’ll have a dedicated team that manages everything, including number porting, configuring phones and software, and providing user training. The process is designed to minimize disruption, so your transition is smooth and your team is comfortable with the new tools.
You receive clear, predictable monthly pricing with no hidden fees or surprise charges. Billing is fully transparent, so you always know exactly what you’re paying for. This ensures your communication costs are easy to budget and there are no unpleasant surprises at the end of the month.
You benefit from a proactive approach that keeps your technology running smoothly and reliably. Support is both remote and onsite, tailored to your business needs, and handled by experienced U.S.-based technicians. With a focus on honesty, transparency, and solutions that scale as you grow, your communications stay seamless without the hassle or downtime found elsewhere.